The skill should say that if the agent is in an interactive mode and can solicit user info, it should do so whenever it lacks a basis to assign a score to a category.
If it's not able to do so, it should do its best to do research to find out answers, but state plainly if it has insufficient information and choose n/a.
The skill should say that if the agent is in an interactive mode and can solicit user info, it should do so whenever it lacks a basis to assign a score to a category.
If it's not able to do so, it should do its best to do research to find out answers, but state plainly if it has insufficient information and choose n/a.