bannAtom.api

[kowinkhaing200-hue]

tag:instat.us,2005:Incident/clnjnwj3a1676bgob4s06wrtv 2023-10-10T00:50:00.000+00:00 2023-10-10T00:50:00.000+00:00 <title>Difficulties logging in to the dashboard</title> Type: Incident

Duration: 45 minutes

Affected Components: Dashboard

Oct 10, 00:50:00 GMT+0
Identified - Issues with new logins to the dashboard..

Oct 10, 01:35:00 GMT+0
Resolved - Issue is now resolved!.

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tag:instat.us,2005:Incident/clmtlf2fx4293bpoo0myhfxz3 2023-09-21T19:30:00.000+00:00 2023-09-21T19:30:00.000+00:00 <title>Issue with adding new custom domains</title> Type: Incident

Duration: 3 hours and 1 minute

Affected Components: Dashboard

Sep 21, 19:30:00 GMT+0
Identified - We're facing an issue where newly added custom domains won't be correctly setup. We'll make sure to correctly setup your custom domains for you once the incident is resolved..

Sep 21, 22:31:15 GMT+0
Resolved - Issue is now resolved!.

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tag:instat.us,2005:Incident/cllpgmzpy9869c1o9h7276bkd 2023-08-24T16:40:00.000+00:00 2023-08-24T16:40:00.000+00:00 <title>Issues accessing the dashboard and API</title> Type: Incident

Duration: 1 hour and 13 minutes

Affected Components: Dashboard, API, Discord, Slack, Webhooks, SMS, RSS & Atom, Maintenance Automations, Email, Microsoft Teams

Aug 24, 16:40:00 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 24, 17:52:40 GMT+0
Resolved - There was a downtime with dashboard and API. It was caused by a Redis configuration issue. We fixed the issue now!.

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tag:instat.us,2005:Maintenance/clk5mzzg0137150o1ofgdmuakwe 2023-07-17T01:00:00.000+00:00 2023-07-17T01:00:01.000+00:00 <title>Database Migration (2)</title> Type: Maintenance

Duration: 23 minutes

Affected Components: Dashboard, API, Discord, Slack, Webhooks, SMS, RSS & Atom, Maintenance Automations, Email, Private status pages, Microsoft Teams

Jul 17, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 17, 01:22:54 GMT+0
Completed - Maintenance is complete!.

Jul 17, 01:00:00 GMT+0
Identified - We're changing our database structure to allow for new features.

We're aiming for 10-mins of downtime, but the maintenance window is 1-hour just in case.
The maintenance window is outside working hours, in a weekend.

Your public status pages will remain available for visitors. You won't be able to update them during the maintenance period, though..

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tag:instat.us,2005:Maintenance/clk46plx0243764bboavnfn7xwg 2023-07-16T01:00:00.000+00:00 2023-07-16T01:00:00.000+00:00 <title>Database Migration</title> Type: Maintenance

Duration: 1 hour and 5 minutes

Affected Components: Dashboard, API, Discord, Slack, Webhooks, SMS, RSS & Atom, Maintenance Automations, Email, Private status pages, Microsoft Teams

Jul 16, 01:00:00 GMT+0
Identified - We're changing our database structure to allow for new features.

We're aiming for 10-mins of downtime, but the maintenance window is 1-hour just in case.
The maintenance window is outside working hours, in a weekend.

Your public status pages will remain available for visitors. You won't be able to update them during the maintenance period, though..

Jul 16, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Jul 16, 02:05:17 GMT+0
Completed - Maintenance complete!.

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tag:instat.us,2005:Incident/cljsng54g12299p2nakme751cp 2023-07-07T12:50:00.000+00:00 2023-07-07T13:20:00.000+00:00 <title>Partial outage to the dashboard, API and private pages</title> Type: Incident

Duration: 30 minutes

Affected Components: Dashboard, Discord, API, Slack, Webhooks, SMS, RSS & Atom, Maintenance Automations, Email, Private status pages, Microsoft Teams

Jul 7, 13:20:00 GMT+0
Resolved - Issues are now resolved.

Jul 7, 12:50:00 GMT+0
Monitoring - There was a partial outage to our dashboard, API and private pages.

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tag:instat.us,2005:Incident/clivu8eip98859b4oiezzbi2sv 2023-06-13T18:50:00.000+00:00 2023-06-13T18:50:00.000+00:00 <title>Difficulty updating status pages</title> Type: Incident

Duration: 40 minutes

Affected Components: Dashboard, Discord, API, Slack, Webhooks, SMS, RSS & Atom, Maintenance Automations, Email, Private status pages, Microsoft Teams

Jun 13, 18:50:00 GMT+0
Monitoring - Outages affecting two of our providers [AWS](https://health.aws.amazon.com/health/status) and [Vercel](https://www.vercel-status.com/incidents/cqkdqrzqkspm) caused difficulty updating status pages.

Jun 13, 19:30:00 GMT+0
Resolved - Issue was resolved after about an 40 mins.

It was caused by an AWS outage in us-east-1 that in turn caused a Vercel serverless function outage.

We use Vercel's functions to update your status pages. So we went on and changed our Vercel serverless functions to a more stable region to avoid issues like that in the future.
We'll also make sure to monitor issues like these more closely, so that we're able to make switching regions quicker..

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tag:instat.us,2005:Maintenance/clibscdjs195278booiikwfw05c 2023-06-01T02:00:00.000+00:00 2023-06-01T02:00:00.000+00:00 <title>Groups Migration (2)</title> Type: Maintenance

Duration: 1 hour and 2 minutes

Affected Components: Dashboard, API, Discord, Public status pages, Slack, Webhooks, SMS, RSS & Atom, Maintenance Automations, Email, Private status pages, Microsoft Teams

Jun 1, 02:00:00 GMT+0
Identified - We're planning to do a migration for groups, so that can support multiple levels.

We're aiming to cause zero downtime, but we're creating this maintenance just in case.

.

Jun 1, 03:02:17 GMT+0
Completed - We just completed the migration! Multi-level groups feature is now out!.

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tag:instat.us,2005:Maintenance/clhz52vss97470p1oa2sb1o3gr 2023-05-24T02:30:00.000+00:00 2023-05-24T02:30:01.000+00:00 <title>Components Migration</title> Type: Maintenance

Duration: 1 hour and 21 minutes

Affected Components: Public status pages, Dashboard, Slack, API, Discord, Webhooks, SMS, RSS & Atom, Maintenance Automations, Email, Private status pages, Microsoft Teams

May 24, 02:30:01 GMT+0
Identified - Maintenance is now in progress.

May 24, 02:30:00 GMT+0
Identified - We're planning to do a migration for components, so that can support multiple levels. You'll be able to put components under components, under components, under components!

We're planning to cause zero downtime, but we're creating this maintenance just in case..

May 24, 03:51:21 GMT+0
Completed - Maintenance completed! Feature will be released soon..

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tag:instat.us,2005:Maintenance/ckkk4nm9e1gme0748mi1miyij 2021-01-30T23:01:00.000+00:00 2021-01-30T23:00:00.000+00:00 <title>Upgrading backend technology</title> Type: Maintenance

Duration: 39 minutes

Affected Components: Dashboard, API, SMS, Webhooks, Email, RSS & Atom

Jan 30, 23:00:00 GMT+0
Identified - Will perform a necessary upgrade of our backend tech from Prisma 1 to 2. This will take about 30 minutes. Your status pages will continue to load normally, but you won't be able to update them during that time..

Jan 30, 23:40:00 GMT+0
Completed - Maintenance has been completed. Still doing some maintenance tasks behind the scenes, but there shouldn't be any problems with accessing services..

Jan 30, 23:01:00 GMT+0
Identified - Maintenance is now in progress..

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