[flankero-dev]

Users can now create a request directly from the queue instead of preparing/importing JSON. New request opens a responsive, keyboard-accessible form; successful creation persists to the existing browser workspace and links to the existing request detail view.

Behavior and approach

• Required title, customer, category and description; existing priority/assignee fields, with Open/Normal/Unassigned defaults.
• Existing filters, saved views and sort remain intact. The queue selects the new request's actual page when it matches; confirmation explains when filters hide it.
• A pure typed domain operation checks validation, duplicate IDs and the existing snapshot schema/count/UTF-8 limits.
• The existing workspace setter gains opt-in persistence-before-commit for creation. Quota errors and stale tabs retain the draft and do not announce success or overwrite the saved copy.
• Tailwind 4.3 is limited to prefixed utilities for the new flow. Preflight is omitted; existing typography and controls retain their cascade. No artificial network/loading state.
• Local Node/SQLite creation uses the existing explicit Server snapshot PUT with ETag checks; no server endpoint/schema migration.

Before / after

Previously, requests could only be added by restoring JSON. Now the queue has a complete create/validate/save/confirm/open flow.

Desktop form	Mobile form

Before desktop · Invalid · Success · Storage error

Limited UX polish

The confirmation now makes the request title primary (23 px/600), followed by customer/priority and the full labelled ID in 12 px secondary text. IDs, storage, import/export and request links are unchanged. Invalid keyboard focus matches the red error border while retaining the existing 3 px outline and offset; valid focus stays green.

A separate adversarial browser pass checked 200-character/unbroken and Ukrainian titles at 320, 390, 639, 640 and 1440 px, full ID availability, unchanged persisted records after reload, keyboard View request, Escape/reopen and no horizontal overflow. All three browser suites and all 48 unit/integration tests were rerun. This is review by the implementation agent, not an external human review.

Desktop success · Mobile success · Desktop error/focus · Mobile error/focus

Design

No Figma file or handoff was created: no connected Figma editing/workspace capability was available. Exact design specification documents desktop/mobile geometry, states, tokens and CSS decisions.

Validation

Local Node 24 / Chromium 153:

• 48 unit/integration tests, strict TypeScript, formatting, ESLint and production build passed.
• Existing production-browser regression suite passed.
• 8 creation browser scenario groups passed: validation/focus, filters/reset/round-trip, quota/retry, two tabs, event timing, ID collision, record cap and 320–1440px layout.
• Separate production review checked hostile text, UTF-8 size rejection, corrupt-storage recovery and static-host creation/reload with zero API calls.
• Seven axe scans found no violations. Incomplete native-control contrast checks were supplemented with actual computed-color checks.
• Eight pre-existing interface selectors retained the baseline's computed typography/colors/padding/borders.

QA report, regressions, limitations and interview questions

Known limits / release

Safari/Firefox, physical mobile keyboards and human screen-reader sessions remain unverified. localStorage's existing optimistic guard is not an atomic cross-tab compare-and-swap; the local API retains transactional revision checking. This is not an external human review or certified accessibility audit.

Recommendation: READY TO MERGE. All local checks passed. GitHub Actions passed for new head 9657438a527d2426254e3c4346bb7e9a94af92a3: branch run and PR run, including production-browser tests and screenshot artifacts. Do not merge or deploy without the owner's separate approval. Public demo, CV and Merchant Listing Preflight are unchanged.

Separate Next.js assessment — not started

A further example is justified only if it demonstrates server rendering, route-level data loading and metadata beyond the two current client-side tools. A small public incident/status site with server-rendered incident detail pages would differ materially from another dashboard or landing page. It remains a separate proposal requiring a concrete brief and approval; no new repository or project was created.

Release — 16 October 2026

Squash-merged as 82040360a91730f2f82436cc617fdc6e099e7f71 after verifying the approved head 9657438a527d2426254e3c4346bb7e9a94af92a3 and both successful Checks. GitHub Pages deployment succeeded at 17:03 UTC (20:03 Kyiv), and main Checks succeeded. Public URL: https://flankero-dev.github.io/support-desk-workbench/ . The public JS asset SHA-256 matches the tested production build (2d9dcfcc0db022796df307170a7adaddf284830804e9d9f6205b5f5a8ffbb264).

Post-deploy status: PARTIALLY VERIFIED, not a complete public end-to-end pass.

• VERIFIED on the real public site: New request button and desktop form; four empty-form validation errors and first-field focus; Escape closes without saving; search; combined status/priority/assignee filters; newest ordering (actual row timestamps); JSON export download and success notice; restore dialog opens; no desktop horizontal overflow at 1348 px.
• No application-origin JavaScript errors observed during this limited pass. Cloud Browser extension metadata errors were present and are not represented as application errors.
• UNVERIFIED on the public deployment: isolated clean-profile end-to-end create/success/full-ID/View request/reload; mobile; saved-view persistence; JSON reimport round trip; unexpected localhost/API network traffic. Cloud Browser exposes no clean-context or viewport/network control; the separate clean Chromium attempt stopped at ERR_CERT_AUTHORITY_INVALID before loading the site. No TLS protections were bypassed. No saved workspace records or views were changed. Local/CI browser results are not substituted for these missing public checks.

Manual completion: use a new private browser window; test desktop and 390 px viewport; submit empty then valid form; verify title/full ID, View request and persistence after reload; save/reapply a view; export/reimport JSON in that disposable profile; inspect Console and Network for application errors and localhost/127.0.0.1/[::1] requests. CV and other projects remain unchanged.