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16 changes: 1 addition & 15 deletions src/Community/Community-Partners.md
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## Commercial Support

As with other Apache projects, Apache IoTDB is freely available. While community support is also free, there are no service-level-agreements, guaranteed reaction times or guarantee that an issue will be addressed.

For organizations needing higher levels of availability and technical support, the following entities have commercial support offerings:

### Partners

| <div style="width:100px;">Cooperative Partners </div> | Link | Description |
| :---------------------------------------------------: | :-------------------------: | :------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| School of Software, Tsinghua University | https://github.com/thulab | School of Software at Tsinghua University has initiated IoTDB and contributed it to the Apache Software Foundation. The professionals and software engineers continue to contribute significantly to the project through ongoing development and community support. |
| Timecho | https://www.timecho.com/ | Timecho is one of the principal contributors to Apache IoTDB, with several IoTDB PMC members and Apache board members on its team. The company is dedicated to providing time-series data solutions that maximize the value of time-series data while maintaining manageable costs. Timecho offers TimechoDB, an enterprise-level product based on Apache IoTDB, along with a suite of enterprise tools, technical support, deployment, training, data integration, and customized services. |
| IGS | https://www.igsl-group.com/ | Exclusive reseller of TimechoDB, the enterprise edition of Apache IoTDB, in Hong Kong. |

### Product Inquiries

For more information on the commercial support offerings, visit [Products](https://www.timecho-global.com/product) .
For Apache IoTDB commercial support services, see [**Commercial Support**](../UserGuide/latest-Table/IoTDB-Introduction/Commercial-Support_apache.md).
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## 商业支持

- 与 Apache 项目相同,Apache IoTDB 任何人都可以免费使用。Apache IoTDB 也可以在社区中获得免费支持,但可能会因为时差等原因无法保证能够随时得到及时回复。

- 如果您或您的企业对可用性和技术支持有更高的要求,以下个人和公司可以为您提供商业化支持产品

### 合作伙伴

| <div style="width:100px;">合作伙伴 </div> | 链接 | 描述 |
| :---------------------------------------: | :-------------------------: | :-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| 清华大学软件学院 | https://github.com/thulab | 清华大学软件学院是 IoTDB 的初始开发团队,并于将 IoTDB 贡献给 Apache,目前仍有很多研究生和软件工程师在 IoTDB 社区进行开发和贡献。 |
| 天谋科技 | https://www.timecho.com/ | 天谋科技是 Apache IoTDB 的主要贡献者之一,团队中有多名 IoTDB PMC 成员和 Apache 董事成员。公司致力于为用户提供时序数据解决方案,在可控管理成本下最大程度发挥时序数据价值。天谋科技提供基于 Apache IoTDB 的企业版产品 TimechoDB,同时提供企业级产品工具、技术支持、部署实施、培训、采集对接、服务定制等商业服务。 |
| IGS (香港) | https://www.igsl-group.com/ | 基于 Apache IoTDB 的企业版产品 TimechoDB 在香港的专业代理商 |

### 如何获取

如有需要,可以点击 [链接](https://www.timecho.com/product)进行申请
有关 Apache IoTDB 商业支持服务,请参阅[**商业支持**](../UserGuide/latest-Table/IoTDB-Introduction/Commercial-Support_apache.md)
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