cv.md

layout	cv
title	Curriculum Vitae
permalink	/curriculum-vitae/
personal_info	name email Rafael Novais rafa@rafaelnovais.dev
experience	company role period duration responsibilities CSG Platform Engineer I october 2025 - present 10 months Manage infrastructure for a SaaS product across production and user acceptance testing environments. Use AWS and Terraform to provision and maintain environments, accounts, and platform services. Operate Windows Server systems, ELK and AWS OpenSearch clusters, and SQL databases. Manage project-level DNS, networking, Active Directory, and account provisioning. Manage product infrastructure access and security controls, coordinating with corporate security on reviews and certifications. Review infrastructure requests and advise product teams on architecture, security, and operational best practices. Work with core, systems, and level 1 support teams to troubleshoot issues and keep environments reliable. company role period duration responsibilities Continental Engineering Services Software Engineer (Automation & Tools) september 2022 - may 2025 2 years, 9 months Support of CI processes like SiL, unit testing, and static code analysis. Setup & maintain a Jenkins server. Setup & maintain a Prometheus/Grafana monitoring system. Maintain pool of Windows testing machines. Development of Tools, GUIs, Scripts, etc. company role period duration responsibilities Accenture Portugal Software Engineer (Big Data) june 2021 - march 2022 10 months Developing ETL pipelines, SQL queries, application features, and incident investigation. company role period duration location responsibilities Euronext Service Operations Analyst september 2019 - march 2020 7 months Porto e Região, Portugal L1 support position involved in monitoring, troubleshooting, triage, and follow-up of incidents. Ensure day-to-day operations ran smoothly in the production and user acceptance testing environments. Fulfilling user requests. Carrying out routine operational tasks.
education	degree school period Computer Science, Bachelor's degree FCUP - Faculdade de Ciências da Universidade do Porto (september 2015 - september 2020) (5 years)
skills	section items Development Tools name level Git 3 section items Scripting name level Python 3 name level Bash 3 name level PowerShell 3 section items Operating Systems name level Windows 3 name level Linux 3 name level Ubuntu 3 section items CI/CD name level Jenkins 3 name level GitHub Actions 3 section items Container Orchestration name level Docker 3 name level Kubernetes 1 section items Monitoring name level Grafana 3 name level Prometheus 3 name level Nagios 3 section items Google Cloud Platform (GCP) name level Google Cloud Storage 3 name level Google BigQuery 3 name level Google Cloud Dataflow 3 name level Google Cloud Pub/Sub 3 section items Amazon Web Services (AWS) name level AWS CloudFormation 2 name level AWS Lambda 2 name level AWS S3 2 section items Programming Languages name level C 2 name level MATLAB 2 section items Java Ecosystem name level Java 3 name level Maven 2 name level Gradle 2 section items Python Ecosystem name level Python 3 name level PyQt 3 name level Flask 1 section items Databases name level SQL 3
languages	name level Portuguese Full Professional name level English Business Professional name level Spanish Basic