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corycalahanCopilotadjnam-stead
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Include an additional instruction when providing screenshots to GitHub Support (#60201)
Co-authored-by: Copilot Autofix powered by AI <175728472+Copilot@users.noreply.github.com> Co-authored-by: adjn <104127038+adjn@users.noreply.github.com> Co-authored-by: Anne-Marie <102995847+am-stead@users.noreply.github.com>
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content/support/contacting-github-support/creating-a-support-ticket.md

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@@ -59,6 +59,7 @@ After you create your ticket, you can view your ticket and the responses from {%
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* Copy exact wording of all error messages related to your issue.
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* Determine if there is an existing ticket number in any ongoing communications with {% data variables.contact.github_support %}.
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* Include relevant logs and attach any screenshots that demonstrate the issue.
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* When providing screenshots, ensure the full URL is visible in the address bar. This helps {% data variables.contact.github_support %} locate the relevant information more quickly. Be sure to redact any sensitive information.
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{% ifversion ghes %}
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