tidy up

Author: mchammer01

content/admin/enterprise-support/about-github-enterprise-support.md

@@ -21,7 +21,7 @@ topics:
 {% data variables.product.product_name %} includes {% data variables.contact.enterprise_support %} in English{% if enterpriseServerVersions contains currentVersion %} and Japanese{% endif %}.
 
 {% if enterpriseServerVersions contains currentVersion %}
-You can contact {% data variables.contact.enterprise_support %} through {% data variables.contact.contact_global_portal %} for help with:
+You can contact {% data variables.contact.enterprise_support %} through {% data variables.contact.contact_enterprise_portal %} for help with:
  - Installing and using {% data variables.product.product_name %}
  - Identifying and verifying the causes of suspected errors
 
@@ -43,7 +43,7 @@ For more information, see "[About {% data variables.contact.premium_support %} f
 
 ### Contacting {% data variables.contact.enterprise_support %}
 
-You can contact {% data variables.contact.enterprise_support %} through {% if enterpriseServerVersions contains currentVersion %}{% data variables.contact.contact_global_portal %}{% elsif currentVersion == "github-ae@latest" %} the {% data variables.contact.ae_azure_portal %}{% endif %} to report issues in writing. For more information, see "[Receiving help from {% data variables.contact.github_support %}](/admin/enterprise-support/receiving-help-from-github-support)."
+You can contact {% data variables.contact.enterprise_support %} through {% if enterpriseServerVersions contains currentVersion %}{% data variables.contact.contact_enterprise_portal %}{% elsif currentVersion == "github-ae@latest" %} the {% data variables.contact.ae_azure_portal %}{% endif %} to report issues in writing. For more information, see "[Receiving help from {% data variables.contact.github_support %}](/admin/enterprise-support/receiving-help-from-github-support)."
 
 {% if enterpriseServerVersions contains currentVersion %}
 ### Hours of operation

content/admin/enterprise-support/about-github-premium-support-for-github-enterprise-server.md

@@ -37,7 +37,7 @@ In addition to all of the benefits of {% data variables.contact.enterprise_suppo
 
 {% data reusables.support.signing-up-for-premium-support %}
 
-{% data reusables.support.scope-of-support %} For more information, see "[Reaching {% data variables.product.prodname_ghe_server %} Support](/enterprise/admin/guides/enterprise-support/reaching-github-support)."
+{% data reusables.support.scope-of-support %}
 
 {% data reusables.support.contacting-premium-support %}
 

content/admin/enterprise-support/about-github-premium-support-for-github-enterprise.md

@@ -35,7 +35,7 @@ In addition to all of the benefits of {% data variables.contact.enterprise_suppo
 
 {% data reusables.support.signing-up-for-premium-support %}
 
-{% data reusables.support.scope-of-support %} For more information, see "[Reaching {% data variables.product.prodname_ghe_server %} Support](/enterprise/admin/guides/enterprise-support/reaching-github-support)."
+{% data reusables.support.scope-of-support %}
 
 {% data reusables.support.contacting-premium-support %}
 
@@ -53,8 +53,12 @@ You must install the minimum supported version of {% data variables.product.prod
 
 When you contact {% data variables.contact.premium_support %}, you can choose one of four priorities for the ticket: {% data variables.product.support_ticket_priority_urgent %}, {% data variables.product.support_ticket_priority_high %}, {% data variables.product.support_ticket_priority_normal %}, or {% data variables.product.support_ticket_priority_low %}.
 
-- [Ticket priorities for {% data variables.product.prodname_ghe_cloud %}](#ticket-priorities-for-github-enterprise-cloud)
-- [Ticket priorities for {% data variables.product.prodname_ghe_server %}](#ticket-priorities-for-github-enterprise-server)
+- [About {% data variables.contact.premium_support %}](#about--data-variablescontactpremium_support-)
+- [Hours of operation](#hours-of-operation)
+- [Assigning a priority to a support ticket](#assigning-a-priority-to-a-support-ticket)
+  - [Ticket priorities for {% data variables.product.prodname_ghe_cloud %}](#ticket-priorities-for--data-variablesproductprodname_ghe_cloud-)
+  - [Ticket priorities for {% data variables.product.prodname_ghe_server %}](#ticket-priorities-for--data-variablesproductprodname_ghe_server-)
+- [Resolving and closing support tickets](#resolving-and-closing-support-tickets)
 
 #### Ticket priorities for {% data variables.product.prodname_ghe_cloud %}
 

data/reusables/support/scope-of-support.md

@@ -9,4 +9,4 @@ If your support request is outside of the scope of what our team can help you wi
 - Configuration of external authentication systems, such as SAML identity providers
 - Open Source projects
 
-If you're uncertain if the issue is out of scope, open a ticket and we're happy to help you determine the best way to proceed. For more information, see the section below.
+If you're uncertain if the issue is out of scope, open a ticket and we're happy to help you determine the best way to proceed.  For more information, see the section below.