Description:
The percentages displayed on the "Response Quality" KPI card are currently rounded to whole numbers. Due to rounding, the percentages may add up to more than 100%.
Expected behavior:
Percentages on the "Response Quality" KPI card should be displayed with one decimal place and, when summed, should equal 100%.
Example:
Instead of displaying rounded values such as 34% + 33% + 34% = 101%, the values should retain sufficient decimal precision so that the displayed percentages add up to 100%.
Description:
The percentages displayed on the "Response Quality" KPI card are currently rounded to whole numbers. Due to rounding, the percentages may add up to more than 100%.
Expected behavior:
Percentages on the "Response Quality" KPI card should be displayed with one decimal place and, when summed, should equal 100%.
Example:
Instead of displaying rounded values such as 34% + 33% + 34% = 101%, the values should retain sufficient decimal precision so that the displayed percentages add up to 100%.