#11139 better error message - still desired?

[HeroponRikiBestest]

Checklist

• I am able to reproduce the bug with the latest version given here: CLICK THIS LINK.
• I made sure that there are no existing issues - open or closed - which I could contribute my information to.
• I have read the FAQ and my problem isn't listed.
• I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
• This issue contains only one bug.
• I have read and understood the contribution guidelines.

Affected version

0.28.0

Steps to reproduce the bug

Attempt to view a video on an affected network. Given the issue in question, this is obviously difficult to reproduce.

Expected behavior

Posting this as a new issue on account of #11139 still being open, asking for users to test using this PR with its most recent message, but being closed to collaborators for replies. Is feedback related to "Anyone having this problem, could you test if #12477 gives a better error message than the current very unspecific one? It should help users understand what is going on, and maybe there will be less duplicate issues." still desired? I apologize if not. If so, the content unavailable screen I get on the latest release, which normally just says "content unavailable" is instead shown as the following:

Please let me know if this request is still open/desired; I kept this message info light on account of the message in question being 2 weeks old, so I figure the testing was probably fulfilled and just not updated on that issue.
If this genuinely is desired information still, let me know and I will go gather whatever additional information is required. To be clear, this happens on my home internet without a VPN; it seems to happen intermittently (as in, it might be there one day and gone the next, or there in the morning but gone in the evening, etc), and changing to cellular data or using a VPN causes it to stop happening. From what I remember the most recent time this occurred, I can still use the official site/apps fine when it's happening, but I am not currently experiencing the issue this second, so I can't verify until it happens again.

Actual behavior

No response

Screenshots/Screen recordings

No response

Logs

No response

Affected Android/Custom ROM version

Android 15

Affected device model

Galaxy S24

Additional information

No response

[alimima]

duplicate. Same IP address side problem
#11139

[absurdlylongusername]

@HeroponRikiBestest Feedback is always welcome. However, reading your post:

To be clear, this happens on my home internet without a VPN; it seems to happen intermittently (as in, it might be there one day and gone the next, or there in the morning but gone in the evening, etc), and changing to cellular data or using a VPN causes it to stop happening. From what I remember the most recent time this occurred, I can still use the official site/apps fine when it's happening, but I am not currently experiencing the issue this second, so I can't verify until it happens again.

This is more or less expected behaviour, and is what is encapsulated by the error message.

So, not exactly sure what is being asked here. Is the error message not clear enough? Or is there some feedback you want to give about the error message that you haven't given yet because you "kept this message info light"?

[HeroponRikiBestest]

duplicate. Same IP address side problem
#11139

I am aware. I specifically mentioned that issue in the title by number. I posted this issue because #11139 asks users for testing, but was closed for replies regarding said testing.

This is more or less expected behaviour, and is what is encapsulated by the error message.

If this is the case, then this issue is not needed and can be closed. I'd recommend that a contributor add a follow-up message to #11139 stating that you no longer need anyone to test that PR, as it's why I thought i needed to open this issue in the first place.

I apologize for wasting your time; thank you for your understanding, and for your hard work on newpipe.

[absurdlylongusername]

@HeroponRikiBestest Haha no need to apologise: you have highlighted a problem in that the comment on that issue asks for feedback, but only contributors can respond to it lol.

I'll speak to the team to get this sorted out.

[tuxayo]

If feedback is still useful:

1. I can confirm the message pops as expected thanks :D
At first on latest stable I was confused by the error and though youtube broke NewPipe for everyone again. But now it's super clear ^^

2. Would it be worth also mentioning the message that "restarting your router/modem" could also help? Even if less reliable than the other options as not all ISPs give a new IP.

3. Feedback on the root cause: is that expected that Freetube Android on the same phone and Freetube on a PC on the same Wi-Fi and thus same IP don't get issues playing videos? When two phones on that Wi-Fi are blocked.

4. Still on the root cause but less interesting potential gain: when going back and forth on a browser and NewPipe displaying the error: NewPipe took a long time to load likely due to RAM being full and getting unloaded. And it was slow to display the view, nothing really weird. But it allowed me the see the video title and comments flash before the error being shown again. So does this mean it's possible to get comments and maybe video description when having "Sign in to confirm that you're not a bot" ? A partial display would have value to see the description and comments. And also that would allow to copy the title or url to open with another app or send to another device. Being less stuck on the error and still being able to do some stuff in NewPipe itself.
All that assuming that's actually possible in that restricted state. And that someone would be interested in volunteering on this. It's just to probe if that's a desirable enhancement in principle.

So these are the findings when testing the .apk mentioned here #11139 (comment)

[Stypox]

Thanks for testing everyone! Now development has moved to #12578, it would be cool if you could test the APK from there and report here again :-)

2. Would it be worth also mentioning the message that "restarting your router/modem" could also help? Even if less reliable than the other options as not all ISPs give a new IP.

That's true, however that's probably too technical and most of the times it wouldn't work anyway because ISPs often give the same IP.

3. Feedback on the root cause: is that expected that Freetube Android on the same phone and Freetube on a PC on the same Wi-Fi and thus same IP don't get issues playing videos? When two phones on that Wi-Fi are blocked.

I never heard of this fact, I guess it's because FreeTube uses a different client than we do?