Problem statement
We have a few reports of users forgetting the existence of the backup encryption key...
Backing up one last time ...
Replacing the disk, or the hardware ...
And never being able to recover from there ...
Community signals
We do not have a lot of user signals, yet every one of our users experiencing this is basically a make-or-break experience.
https://github.com/orgs/home-assistant/discussions/1617
https://discord.com/channels/330944238910963714/1403208585781186602/1403208585781186602
Scope & Boundaries
In scope
- More prominent backup encryption key in Home Assistant
Not in scope
- Everything else, such as storing it on Home Assistant Cloud, etc. This opportunity is Home Assistant-focused.
Foreseen solution
- Better messaging during every backup touchpoint (Updates, Backup now dialog, etc)
- More prominent encryption key on the backup landing page
- Recurring prompting to enter the encryption key to avoid forgetting it? (It might be annoying, so to be discussed)
Risks & open questions
No response
Appetite
Very small.
Execution issues
No response
Decision log
Problem statement
We have a few reports of users forgetting the existence of the backup encryption key...
Backing up one last time ...
Replacing the disk, or the hardware ...
And never being able to recover from there ...
Community signals
We do not have a lot of user signals, yet every one of our users experiencing this is basically a make-or-break experience.
https://github.com/orgs/home-assistant/discussions/1617
https://discord.com/channels/330944238910963714/1403208585781186602/1403208585781186602
Scope & Boundaries
In scope
Not in scope
Foreseen solution
Risks & open questions
No response
Appetite
Very small.
Execution issues
No response
Decision log