First of all: Cool software, thank you for doing this!
Is your feature request related to a problem? Please describe.
We sell a housing (room) option as an add-on to our event tickets. Currently, when checking in an attendee, there is no way to see whether they paid for a room or purchased any other add-on.
The only workaround would be to give check-in staff access to the backend so they can look up add-ons manually. This isn't practical: our check-in is often done by helpers/volunteers who only need to scan tickets, not full backend access. Giving them backend access just to see add-on info is excessive from a permissions/security standpoint and adds friction during check-in.
Describe the solution you'd like
At least in the attendee detail view (within the check-in flow), purchased add-ons should be displayed to whoever is doing the check-in — without requiring backend access. Even better: show the add-ons in a pop-up/confirmation dialog right after a successful check-in, so staff immediately see what the attendee is entitled to (e.g. a room, or another add-on item).
First of all: Cool software, thank you for doing this!
Is your feature request related to a problem? Please describe.
We sell a housing (room) option as an add-on to our event tickets. Currently, when checking in an attendee, there is no way to see whether they paid for a room or purchased any other add-on.
The only workaround would be to give check-in staff access to the backend so they can look up add-ons manually. This isn't practical: our check-in is often done by helpers/volunteers who only need to scan tickets, not full backend access. Giving them backend access just to see add-on info is excessive from a permissions/security standpoint and adds friction during check-in.
Describe the solution you'd like
At least in the attendee detail view (within the check-in flow), purchased add-ons should be displayed to whoever is doing the check-in — without requiring backend access. Even better: show the add-ons in a pop-up/confirmation dialog right after a successful check-in, so staff immediately see what the attendee is entitled to (e.g. a room, or another add-on item).