Not getting incoming calls when app is killed

[magnusfernandes]

What did you do?

Implemented everything mentioned in doc

What did you expect to happen?

Expected incoming calls to work in background, foreground and killed state

What happened instead?

Just works when app is in background and foreground

GetStream Environment

GetStream Video version: 1.45.0
GetStream Video frameworks: StreamVideo, StreamVideoSwiftUI
iOS version: iOS 26
Swift version: Swift 6
Xcode version: Xcode 26.4
Device: iPhone 17 pro max/iPhone 14 pro max/iPhone 11 pro max

Additional context

[ipavlidakis]

Hey @magnusfernandes,

Thanks for reaching out. Please look into our troubleshoot guide to ensure that your CallKit integration is correct. It's also worth checking if the user is logged in to Stream when the app is being started from CallKit.

Best regards,
Ilias

[magnusfernandes]

Hey @ipavlidakis,

The user is logged in. Followed the guides. The calls are not coming through only when the app is not running or not in background(killed).